Privacy Policy

This Policy applies to personal information we collect through our website, Services, communications, events, and other interactions with you.

Where an organization uses the Services to process personal information that it controls, including information about its customers, employees, or other contacts, that organization is generally the data controller (or equivalent) and FinTax acts as its service provider or processor. In that context, the organization is responsible for its own privacy notices, legal basis, and instructions to FinTax.

We may collect contact and account information, such as your name, business name, job title, email address, telephone number, billing details, account credentials, and communications with us.

We may collect information about your use of the Services, including log data, IP address, browser type, device and operating-system information, pages or features accessed, timestamps, and diagnostic information.

We may process business and tax-related data that you or your organization submit to the Services, such as transaction records, supporting documents, entity information, and information about customers, employees, or counterparties. We process this information on behalf of the organization that provides it, subject to its instructions and applicable agreements.

We may receive information from service providers, business partners, public sources, and your organization where permitted by law.

We use personal information to provide, operate, maintain, and improve the Services; authenticate users; administer accounts; process transactions; respond to inquiries; and provide customer support.

We use information to protect the security and integrity of the Services, prevent fraud and misuse, investigate incidents, enforce our agreements, and comply with legal obligations.

Where permitted by law, we may use contact information to send service-related notices, product updates, and marketing communications. You may opt out of marketing communications at any time by using the unsubscribe link or contacting us.

Where applicable law requires a legal basis, we process personal information to perform a contract with you or your organization, comply with legal obligations, pursue our legitimate interests in operating and protecting the Services, or with your consent. You may withdraw consent where processing is based on consent, subject to applicable law.

We may share personal information with affiliated companies and service providers that support our business, such as hosting, infrastructure, analytics, payment, communications, professional-advisory, and customer-support providers. They may process information only as necessary to provide services to us and subject to appropriate confidentiality and security obligations.

We may disclose information when required by law, regulation, legal process, or a valid governmental request; to protect the rights, property, safety, and security of FinTax, our users, or others; or in connection with a corporate transaction such as a merger, financing, acquisition, or sale of assets.

We do not sell personal information or share it for cross-context behavioral advertising as those terms may be defined by applicable law.

FinTax and its service providers may process information in countries other than the country in which it was collected. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other mechanisms recognized by applicable law.

We retain personal information for as long as reasonably necessary to provide the Services, meet the purposes described in this Policy, resolve disputes, enforce agreements, and satisfy legal, accounting, or reporting requirements.

Business data is retained in accordance with the applicable customer agreement, the customer’s instructions, and any legal retention requirements. When retention is no longer necessary, we delete or de-identify information, unless continued retention is required or permitted by law.

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you suspect unauthorized access to your account.

Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information, and to request portability of certain information.

To exercise these rights, contact us at contact@fintax.tech. We may need to verify your identity and authority before responding. If we process information on behalf of an organization, we may direct your request to that organization.

You may have the right to lodge a complaint with a relevant data-protection authority if you believe that our processing of your personal information does not comply with applicable law.

We and our service providers may use cookies and similar technologies to operate the website and Services, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings, but disabling certain cookies may affect the availability or functionality of the Services.

The Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Where required by law, we will provide additional notice or obtain consent before material changes take effect.

If you have questions about this Privacy Policy or our privacy practices, please contact FINTAX TECHNOLOGY PTE. LTD. at contact@fintax.tech.

Last updated: July 13, 2026.